Connect with us

Business

ZUBACX introduces electronic queueing solutions for businesses in Rwanda

Published

on

In heavily populated cities, businesses struggle with the issue of long queues and annoyed customers on a daily basis and especially during peak hours. To allow businesses deliver a personalized and convenient customer journey, ZUBACX offers queue management systems that help in decreasing customer dwelling time and wait lines, improving service efficiency and caters to diverse queueing challenges faced by organizations.

Austin Bareme, ZUBACX Director says the queue management systems provided at ZUBACX allow institutions to evaluate the level of customer service being offered by measuring parameters like how long it takes clients to get service [turnaround time], whether they are satisfied with services offered and provide insights into which services are in higher demand in order to allocate sufficient resources and meet them. “Analytics provided by our queue management systems allow businesses to eliminate customer complaints and identify areas that need improvement.”

The systems use self-service ticketing kiosks, web ticketing, mobile app and online appointment booking allowing customers to be treated on a first come, first served basis. They are a cost-effective way to manage queues in the fairest and fastest way and alsoenables businesses to engage waiting customers with integrated digital signage. The integrated digital signage can also be used as message boards for product campaigns.

In addition, the systems provide insights about the customer’s journey via dashboards and reports and can also accommodate other services like customer feedback tablets. They have a friendly user interface for employees to manage lines and call customers forward and create an orderly queue, with a low chance of line-cutters or queue-jumpers.

This solution does not necessarily have to be web-based and can easily be deployed over an institution’s network hence eliminating interruptions in service due to internet outage.

Excessive queuing and waiting are among the leading causes of dissatisfaction in banks, retail stores, hospitals and government institutions. Valuing customers’ time is the most important aspect of conducting a business and institutions should put in their priorities to make the customer’s journey as seamless as possible using ZUBACX queue management systems.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Amethyst Streams
App3 weeks ago

5 Reasons Why Amethyst Streams is the Ultimate Destination for Relaxation and Healing

Casting Room Backstage
Entertainment3 weeks ago

5 Essential Elements for a Successful Casting Room Backstage

Ibomma UK
Entertainment3 weeks ago

5 Must-Watch Movies on Ibomma UK for Telugu Movie Lovers

Piperine
Health & Fitness3 weeks ago

10 Surprising Health Benefits of Piperine You Didn’t Know About

Phone Number
Tech3 weeks ago

5 Reasons Why You Should Save This Phone Number Now

Beliktal
Travel3 weeks ago

Uncovering the Mysteries of Beliktal: 10 Hidden Gems to Explore

James Joyce
Life Style4 weeks ago

5 Fascinating Facts About James Joyce and His Literary Style “Joyciano”

Literotica
Life Style4 weeks ago

The Top 10 Literotica Tags to Spice Up Your Reading List

Emergency Hotline
App4 weeks ago

10 Tips to Remember When Calling the Emergency Hotline (02045996818)

Red and White Magazine
Life Style4 weeks ago

The Ultimate Guide to Red and White Magazine: Everything You Need to Know

Mangatoto
Entertainment4 weeks ago

Exploring the World of Manga: A Guide to Mangatoto

HQFlix
App4 weeks ago

HQFlix: Your Gateway to Premium Streaming Content

Chaleturi
Home and Garden4 weeks ago

Chaleturi: The Ultimate Mountain Retreat Experience

Live Sports
App1 month ago

Discover the Benefits of Watching Live Sports with Streameast

Martie Allen
Celebrity1 month ago

The Untold Story of Martie Allen: From Personal Life to Career Success

Villains
Entertainment1 month ago

The Shocking Truth Revealed in Chapter 36: I’m Being Raised by Villains

Unsuccessful Draft Pick
Sports1 month ago

The Highs and Lows of Sports: Reflecting on an Unsuccessful Draft Pick

Pata Seca
Food1 month ago

Discover the Delicious Tradition of Pata Seca: A Guide to This Mexican Delicacy

TOTK Techniques
Gaming1 month ago

Level Up Your Gaming Skills with TOTK Techniques for PC Players

Utsunomiya
Travel1 month ago

Shipn Utsunomiya: Unraveling the Hidden Gems of this Charming City

Trending