When one thinks of Business Processing Outsourcing, it conjures images of Indian companies being contracted by American companies to do back office operations for them. Linkage Outsourcing Services is taking the lead in outsourcing in Rwanda and the region.
Linkage Managing Director, Edgar Ogao says that the success of the company is attributed to good referrals it has got from the exceptional work it has been doing for its foreign and local clients. The global tread of foreign multinationals companies in Europe looking for cheap labour in Africa to outsource some of their work has also contributed to its growth.
ndeed a number of companies locally have benefited from the unique array of services in professional outsourcing offered by Linkage such as; Call Center Management, Recruitment and Psychometric Profiling, Payroll Management, Salary Surveys, Job Evaluation and Human Resource Services. Linkage relies on its huge data base of curriculum vitae of potential employees from Kenya, Rwanda, Burundi, Uganda and DR Congo.
In addition to its partnership with Adept Systems, which is its regional partner, Linkage also boasts of a vastly experienced bi-lingual team of consultants which has trained and outsourced for over 200 organizations in public sector, private sector and both local and international NGOs within East Africa region since 2005. We are happy we have played a major role in developing local capacity in Rwanda, says Linkage MD, which is in line with the Country\’s vision 2020. Our long term goal is to be the leading hub of Business\’Process Outsourcing in Africa. Linkage recruitment team has come up with innovative ways to ensure the exercise is carried out as efficiently and transparent as possible.
The online job platform found on our website www.linkagesrwanda.com makes it easy for job seekers to view current openings and submit their applications online and receive automated response messages in regard to their application status. Interested applicants can visit our website and submit their CVs by registering a personal account with us. Some of the companies that we have worked and continue to work with include Fina Bank, KCB, Girl Hub Rwanda, REAL Contractors, NPD Cotraco, Kobil, Handicap International, Bralirwa, IFC World Bank, MTN Rwanda, Amasezerano Community Banking s.a to mention but a few. Linkageís main job in Rwanda is to identify problems of corporates and provide solutions through Outsourcing like recruitment, payroll management, surveys, call centre management, mystery shopping strategic retreats and training.