ITM Africa, Rwanda’s leading provider of professional human resources management services hosted a one-day training event under the theme: ‘The art of closing deals’.
The training that took place at Radisson Blu Kigali, mainly set out to polish negotiation skills of participants and have a distinct appreciation of its role in shaping leadership, acting as a performance enhancing skill, and managing conflict.
Strategic negotiation is summoned when two persons or groups strive to reach agreement on issues or courses of action where there is some degree of difference in interest, goals, values or beliefs. The job of the negotiator is to build credibility with the “other side,” find some common ground (shared interests), learn the opposing position, and share information that will persuade the “other side” to agree to an outcome.
The training led by Jamie Lee, who has led hundreds of workshops on mutual-win negotiation strategies and self-advocacy, used practical methods, focusing on using mock negotiation role-plays with the participants, roundtable discussions, self evaluation tests and exercises to make the practicality of negotiation strategies applied in real life situations.
The forth edition of training organized by ITM Africa, was also facilitated with two local and corporate speakers; the Managing Director ITM Africa, Iris Irumva and Account Manager Ericsson AB East Africa.
Talking about leveraging existing insights for a crucial negotiation success and strategized tips for a salary negotiation, Iris Irumva shared an experience saying how people lack the necessary skills to negotiate with the hiring manager to improve their salary offer.
“When seeking to gain leverage, consider how both you and the opposing negotiator, view the perspective of why you’re negotiating and what you seek from it. Be persistent enough to shift the perspective to fit both your reality.
“Use of clear value statements will help craft the hiring manager’s attitude to shift and believe everything you’re saying, to seeing your potential as an addition to the company, therefore, making it easy to improve your salary,” explained Irumva.
Account Manager at Ericsson AB East Africa, Christian Kajeneri also talked about how to generate self confidence to communicate, negotiate and lead from a position of of authenticity.
The one-day training made a positive impact, with the participants walking away with concrete strategies for leading workplace conversations, make confident requests, ways of navigating gender bias both implicit and explicit in the work place, among others.
ITM Group is investing in providing the most innovative and high standard business and human resources solutions to ensure market satisfaction in its various branches across the world. ITM Africa Ltd has other branches overseas in South Africa, Angola, Tanzania, Nigeria, DRC and Germany, creating a group of ITM companies.