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IGALI, JULY 23, 2015: Global property portal Lamudi is rolling out a real estate hotline to bridge the gap between offline and online house-hunters in the emerging markets. The Dial for Home hotline, which is being progressively launched in more than 30 countries across the Lamudi network, is tailored to property-seekers without Internet access. The service allows house-hunters to call a toll-free hotline and explain their requirements to a customer service representative. They then receive a text message with details about available properties to buy or rent, including a link to the online listing. Lamudi Global’s Co-Founder, Kian Moini, said: “In many of our countries, the Internet penetration is rising fast but remains quite low. Often the key decision-makers when it comes to real estate are in an older age bracket and are not always early adopters of new technologies. The Dial For Home hotline gives these offline property-seekers access to the thousands of properties listed on the Lamudi website. For those without a steady Internet connection, this means their dream home is now just a phone call away.” Lamudi Rwanda Country Manager Wunmi Osholake said: “Today as we launch Dial4Home in Rwanda we are integrating ourselves gradually with the house-hunters experience when looking for their dream and come up with the most efficient and effective ways that give our clients exceptional services. We know how hard it is to find a property without information or guidance on the different properties available in the market. Dial4Home ensures our customers are getting the best deals in the market.” Lamudi has developed dedicated software to streamline the process and allow customer service staff to easily cross-reference the caller’s requirements with the company’s database of more than 800,000 listings. At the same time, developers and real estate agents receive an SMS with the caller’s details so they can contact the property-seeker. Additionally, a quality control team later follows up with each caller and sends through details about further available properties if the house-hunter did not secure their first choice. Dial4Home is now available in all Lamudi countries in Asia and parts of Africa, with the global roll out to be complete in the coming weeks.

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IGALI, JULY 23, 2015: Global property portal Lamudi is rolling out a real estate hotline to bridge the gap between offline and online house-hunters in the emerging markets.

 

The Dial for Home hotline, which is being progressively launched in more than 30 countries across the Lamudi network, is tailored to property-seekers without Internet access.

 

The service allows house-hunters to call a toll-free hotline and explain their requirements to a customer service representative. They then receive a text message with details about available properties to buy or rent, including a link to the online listing.

 

Lamudi Global’s Co-Founder, Kian Moini, said: “In many of our countries, the Internet penetration is rising fast but remains quite low. Often the key decision-makers when it comes to real estate are in an older age bracket and are not always early adopters of new technologies.

 

The Dial For Home hotline gives these offline property-seekers access to the thousands of properties listed on the Lamudi website. For those without a steady Internet connection, this means their dream home is now just a phone call away.”

 

Lamudi Rwanda Country Manager Wunmi Osholake said: “Today as we launch Dial4Home in Rwanda we are integrating ourselves gradually with the house-hunters experience when looking for their dream and come up with the most efficient and effective ways that give our clients exceptional services.

 

We know how hard it is to find a property without information or guidance on the different properties available in the market. Dial4Home ensures our customers are getting the best deals in the market.”

 

Lamudi has developed dedicated software to streamline the process and allow customer service staff to easily cross-reference the caller’s requirements with the company’s database of more than 800,000 listings. At the same time, developers and real estate agents receive an SMS with the caller’s details so they can contact the property-seeker.

 

Additionally, a quality control team later follows up with each caller and sends through details about further available properties if the house-hunter did not secure their first choice.

 

Dial4Home is now available in all Lamudi countries in Asia and parts of Africa, with the global roll out to be complete in the coming weeks.

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