UAE Exchange, spreading happiness to say ‘thank you’

UAE Exchange staff together with residents of Mageregere after umuganda.

For seven years UAE Exchange has been operational in Rwanda, offering services ranging from foreign exchange to money remittance. Business has grown steadily, which the company’s management attributes to their royal customers.

To show their appreciation, the company in December introduced a campaign themed Transferring Happiness aimed at conducting various activities under its Corporate Social Responsibility program. A similar campaign is also being held in all the company’s branches in 32 countries.

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Riyaz Nagoor, UAE Exchange country manager for Rwanda, plants a tree during umuganda.

In Rwanda, a number of activities have been conducted by UAE Exchange since last December, including nutrition project, visiting orphans, and taking part in communal cleaning activities.

During last month’s umuganda, for instance, the entire team of 30 employees headed by their country manager Riyaz Nagoor planted 2,000 trees at Mageregere sector.

“It was an energetic moment, we had fun with the residents who were more than 250, they helped us to plant trees and later we enjoyed light moments of dancing and refreshments. We also advised them to ensure sustainable growth of the trees. On our part, we will also monitor the growth through site visits  at least twice a year,” Nagoor remarked.

UAE Exchange has also partnered with the City of Kigali in a campaign aimed at eradicating malnutrition, particularly among children. Their support included handing over 180 liters of milk to 18 children who had attended the event at Nyamirambo’s Mirongo Inne area.

“We were humbled to take part in the noble cause, since it improves the number of productive people in the country therefore boosting growth,” the country manager said.

In addition, the team shared a festive lunch with some 150 vulnerable children and their guardians at Kabeza, Kanombe sector. Part of the activities involved motivational advice aimed at career building.

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Cathia Uwamahoro, Guinness Book cricket record holder (left), has been hired by UAE Exchange after her remarkable feat.

“Most of them had ambitious goals like becoming doctors and engineers; we believe there’s hope and we motivated them by giving them scholastic materials to facilitate them in their education since it’s among the major pillars of success,” Nagoor explained.

Comforting the sick is also part of UAE Exchange’s way of giving hope, as the team showed through a visit to Kibagabaga hospital. Patients were given sanitary towels, fruit juice, soap and toothpaste.

“We plan to visit all hospitals in Kigali and reach out to more of the under-privileged in society in order to help improve their lives,” Naghoor remarked during the visit.

Promoting sports is also among their CSR priorities and in the past they have supported various marathons as well as basketball and cricket. For example, when recently cricketer Cathia Uwamahoro set a new Guinness World Record for woman’s batting in the net at 26 hours, UAE Exchange had her back.

“This was a very interesting moment for us, especially as we sponsor cricket tournaments; we feel proud of her success and even gave her a job in our company so she can improve her professional skills while also developing her talents in cricket,” the country manager explained.

According to Innocent Manzi, the company’s sales and marketing manager, Uwamahoro is doing very well in the orientation training she receives at UAE Exchange.

“We believe that she will be of great value to our company, and it is our wish to support her to achieve more in life,” he said.

About UAE Exchange

UAE Exchange started its operations in Rwanda in 2010. The first outlet at UTC Kigali, started with providing money transfer and foreign exchange services, and the moved into bill payments services as well. Today UAE Exchange has branches in Kigali, Remera and Nyabugogo. The company aims to open four other branches the end of this year, preferably in the Gisenyi town Western Province or Musanze in Northern province.

Established in 1980 with a single branch in Abu Dhabi, UAE Exchange is now present in 32 countries on five continents with over 750 direct offices. It offers a wide range of services, which makes life easy for millions of customers daily. Every day, more than 9000 employees representing over 40 nationalities, across the globe, strive towards one single aim – customer service and delight.

In Africa, UAE Exchange is currently present in Rwanda, Uganda, Kenya, Botswana, Morocco and Zambia.

  • By Hope Magazine
  • Posted 10th April 2017


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